Open source docs with optional maintainer support
Shakapacker Support
Shakapacker is open source and fully usable without paid plans. For teams that need migration strategy, performance tuning, or production troubleshooting, ShakaCode offers direct implementation support.
Engagement flow
Three steps to get targeted help quickly.
- 1
Start with docs and troubleshootingUse the official guides first so your team can isolate whether an issue is setup, upgrade, or runtime related.
- 2
Collect reproduction detailsCapture Rails, Ruby, Node, and Shakapacker versions plus failing commands to reduce turnaround time.
- 3
Book implementation supportWhen blockers remain, schedule time with ShakaCode maintainers for direct architecture and migration guidance.
Support model
Use community docs first, then pull in maintainers when needed.
The open-source docs and repository discussions cover the common setup and upgrade path.
For project-specific constraints, email justin@shakacode.com to arrange direct support.
ShakaCode focuses on practical implementation outcomes, not generic audits.
Community vs Direct Support
| Capability | Open Source | ShakaCode Support |
|---|
| Core docs and upgrade guides | Included | Included |
| Community issue/discussion channels | Included | Included |
| Hands-on implementation support | Self-service | Available through ShakaCode services |
| Migration planning for complex apps | Self-service docs | Direct maintainer guidance |
| Performance/build pipeline review | General guidance | Project-specific recommendations |
Need implementation guidance for your app? Contact justin@shakacode.com.